Track Your Order
Enter your order details below to track your shipment
How to Track Your Order
- Check your email for the shipping confirmation we sent when your order was dispatched
- Your tracking number will be included in that email
- Click the tracking link in the email, or enter your order number below
- You can also log into your account to view all your orders and tracking information
Track Your Package
Enter your order number and email address to track your shipment
* Required fields
📦 Order Status Guide
- Processing: We're preparing your order for shipment
- Shipped: Your order is on its way! Check your tracking number for updates
- In Transit: Your package is moving through the delivery network
- Out for Delivery: Your package will arrive today
- Delivered: Your order has been delivered
⏰ Delivery Timeframes
Domestic Shipping (Hong Kong):
- Standard: 3-7 business days
International Shipping:
- Standard: 7-15 business days
Frequently Asked Questions
When will I receive my tracking number?
You'll receive your tracking number via email within 24-48 hours after your order is shipped. During peak seasons, this may take slightly longer.
My tracking hasn't updated in several days. What should I do?
Tracking information can sometimes take 24-48 hours to update, especially for international shipments. If your tracking hasn't updated after 3-4 days, please contact us.
Can I change my shipping address after placing an order?
Once your order has been processed and shipped, we cannot change the delivery address. Please contact us immediately if you need to update your address before shipping.
What if my package shows as delivered but I haven't received it?
First, check with neighbors or building management. Sometimes carriers mark packages as delivered early. If you still can't locate your package after 24-48 hours, please contact us immediately.
Need Help?
If you have any questions about your order or need assistance with tracking, we're here to help!
Email: lunariqfortonight@outlook.com
Shipping Inquiries: lunariqfortonight@outlook.com
Response Time: Within 24-48 hours
For more information about our shipping policies, please visit our Shipping Policy page.
